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- Products must be returned within 15 days of receiving your order.
- Products must be unworn and unwashed with all tags still attached.
- Women’s underwear and swimwear can only be returned if the hygiene seal is still intact.
- Men’s underwear and swimwear can’t be returned for hygiene reasons.
- Socks can be returned if they are sealed in their original packaging.
- We only offer refunds onto the original payment method used to make the order.
- Exchanges are not part of our returns policy.
- For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.
- Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!